Today’s standard of service from various computer technicians differs from person to person. Unfortunately this leads to an overall poor customer service experience in the long run. We strive to make each experience as easy and painless as possible. We do this by using quality parts and completing repairs using industry standards.
We use state of the art technology and procedures to test and repair your equipment to ensure it will be working right the first time out the door. However if for some reason your issue is not resolved, then we will make it right without question.
The quality you can expect from the people you trust.
With over 18 years of experience working in the Information Technology field you can be assured that your issue will be corrected with the right tools and software for the job. No subpar quality work is allowed nor is it tolerated. We use OEM parts and licensed software to ensure you are completely satisfied and the issue is fully resolved.
Net-Works PC Repair is a professionally conducted computer tech business. The service provided is always prompt and very reasonably priced. Satisfaction is guaranteed and any issues are addressed immediately.Kathy Clark, Repeat Customer
We offer remote desktop services to provide you with no hassle repairs in most cases. However, in the off chance you cannot access the internet or have issues due to infections accessing the remote software an office visit may be needed.
Our unique in-shop repair process that separates us from the rest:
Set an appointment to drop off your machine. Once we receive the equipment we will always perform the following as a courtesy for our clients.
If any issues arise that are detrimental to the life or quality of the pc we will notify you prior to any work being completed. *laptops and all-in-one pc's are only per request at an additional fee.
Investigate the original complaint and any other potential issues that is relevant to that complaint. After diagnosis of the issue an estimate of repairs will be presented and await client approval. After approval we will then complete all discussed and necessary repairs.
Notify client that their equipment has been repaired and scheduled a time for pickup. At the time of pickup personally go over all the repairs and any suggestions to prevent any further issues. Answer any questions or concerns the client may have.
Small town experience
The reason we set appointments for our clients is to ensure an unforgettable personal experience that is unprecedented in today’s fast paced life. This one on one interaction ensures we address all issues and concerns the first time.